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Techsupport

Professional technical support service


Technical support analysis

Analyze

We will analyze your IT infrastructure, draw up the necessary documentation.

Technical support proposal

Offer

We will provide the necessary reccomandations for IT infrastructure improving and optimizing. Also implement relevant solutions based on business needs of your company.

Technical support services

Support

We use online system for tracking tasks / incidents and ready to provide comprehensive technical support (users, applications, servers/network infrastructure).


Our services


Support for users and standard software

Installation of operating systems and software.
Troubleshooting for operation systems and applications.
Peripheral equipment maintenance

Server support

Setup and administration of servers operation systems, services and software. Access control management. Monitoring. Data backup.

Support for printing and scanning systems

Printing and scanning systems installation and configuration.

Workstation anti-malware service

Malware removal from workstations and servers. Install and configure antivirus software.

Hardware maintenance

Diagnostics and minor hardware repairs. Cooperation with service centers.

Mobile Support

Application installation and configuration for mobile devices.

Cloud Support

We will introduce proven and relevant cloud solutions to your IT infrastructure, as well as organize reliable support for your services.

IP-telephony

We implement the communication network within the framework of the company's infrastructure, which will accelerate and simplify your business processes.

1C system support

1C system maintenance, revision and support.

Access to the Internet

Install and configure routing equipment. Monitoring. Setting security restrictions on access to the Internet resources.

Video monitoring setup

We will configure the system of CCTV, DVR and also provide support for this systems.

Procurement management

Selection and procurement services (computers, server/network equipment, peripherals). Purchase and licensing of software products.

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